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What is Perigon?
Perigon is a feature-rich web (digital) event tool that empowers our clients to design their events to gain deeper insights, engage their audiences on a greater level, and both generate and use data to create tailored participant experiences to present the right message to the right people at the right time.
Perigon has found a way to make its feature-rich streaming-video conferencing platform available in two ways – by offering it as a solution that is hosted enterprise-wide or, alternatively, in the cloud. Organizations of all sizes can immediately benefit from the growing popularity of streaming video while maximizing the engagement of widely dispersed participants in a secure environment that actually works.
Perigon also possesses a range of registration, data-collection, and information management tools to enable event sponsors to target each segment of the audience with appropriate and interesting information and dialogue opportunities.
Why do we need Perigon?
There is growing demand to capture the interactive, collaborative atmosphere and spontaneous energy of live events. This demand represents a tremendous opportunity for enterprises to reach a huge audience of eager and highly engaged participants. Perigon is so flexible and possesses so many tools to vary its appearance and feature pertinent target-segmented information to attendees that it – like the events it hosts – is truly sui generis, in a class by itself.
Why does Perigon have a live streaming delay?
Please remember that delivering live video over the Web does require a few compromises. If you want to broadcast an event to a large audience, you will need at least some delay in order to deliver live video seamlessly. It is possible to send live video over the Web (with less than a one second delay) using a relatively new technology called WebRTC, which is available in Chrome, Firefox, Edge, and Safari. It allows users to share their webcam, microphone, and screen with each other.
WebRTC offers almost real-time communication (including video chat) between two or more people in different locations, but each person’s device needs to maintain a continuous two-way connection, either with each other or with a central server. As the number of people increases, the number of connections will increase, making it more difficult and expensive to provide reliable service. For this reason, WebRTC is often used for small group chat scenarios, but it isn’t suitable for large-scale broadcasting.
Perigon recommends a 30 second delay as a rule of thumb.
Can I customize an event to fit my needs?
Absolutely! Perigon offers many customizable features to make your event stand out!
How do I create the event?
When you are ready to build your event, please refer to the Perigon training videos and Client Administrator User Guide for step-by-step instructions!
Can I start building the event and come back later to finish?
Yes! You can create your event in one day, or over several days! If you need to exit and continue building your event later, save your changes and log out of Perigon. When you are ready to continue, log in, locate your event in the Event List, and click the Edit button.
Where do I find my event?
If you need to update an already created event, log into Perigon. In the Event List, you can either type in a simple search or check the list for the event you’re after.
Where do I find past events?
To locate past events, log into Perigon. On the event list, select the Current & Upcoming Events drop down. Then select Past Events.
Keep in mind that this drop down will also show any cancelled or postponed events, if you select that option. If you had previously deleted an event, that event will not show as an option as deleting also removes all associated data.
What is an Event Lifecycle?
Perigon uses four lifecycle phases for each event. This allows you to design different attendee experiences for each phase.
- Pre-Countdown: The period between the creation of an event and the “walk-in” period immediately prior to a scheduled Event Start.
- Countdown: The period immediately prior to the scheduled Event Start, when a live stream can be sent to any connected attendees. This is similar to the “walk-in” time prior to a conventional physical event, the live stream typically contains music and a small set of looping slides. This period is defined as a number of minutes before the scheduled start, and begins automatically at that defined time, and runs until an Event Administrator “Starts” the event.
- LIVE EVENT: This is the scheduled event itself, and is begun manually (button-click), because no one wants the curtain to go up at the wrong time – no matter what the clock says! Similarly, the Live Event period ends only when an Event Administrator manually ends it.
- Post-Event: The period between the ending of the Live Event and the moment the event is taken-offline and/or deleted.
Each phase transition (whether automatically or manually triggered) presents an opportunity to make changes to the Attendee experience by changing layouts and changing the content of some modules!
What kind of polls can my event have?
Perigon offers several types of polls to even further customize your event! You can use several different types of polls within your event, or you can stick to one type. Polls can also include a time limit and certain filters so that the poll only goes to a specific group of attendees.
Types include Pick One, Pick Many, Fill in the Blank, Attendance, and Giveaway.
- Pick One: This type allows the audience to pick one answer from a preset list.
- Pick Many: This type allows the audience to pick several answers from a preset list.
- Fill in the blank: This type is unevaluated, and results are not intended to be shared with attendees.
- Attendance: This type accepts a # and reports the sum of all responses to give you an idea of how many people you’ve actually reached. This can also be used to identify large groups at sites (e.g. the number of attendees in one conference room).
- Giveaway: This type is a fun option if you have items to promote and giveaway (e.g. “first 5 responses get an iPad” type promotions). This can be delayed by 30 seconds to give all attendees, regardless of individual latencies, an equal chance. The poll automatically disappears when the configurable number of “yes” responses is reached.
Poll Duration: This sets a time limit for responses. Attendees see a countdown (seconds) until the poll automatically closes. The Unlimited option leaves the poll open (able to receive responses) until manually closed by an administrator in the in-event polling interface.
Display Results: If you know you will share results (in the form of a bar graph displaying % of total responses per option) with attendees, you can automate this. Attendees will see results accumulating in real-time. Otherwise, you can leave this off and still choose to share (once the poll is closed) via the in-event polling administration interface.
UDF Filter: This allows you to choose a checkbox question from the registration form, where the poll will only be opened to attendees who did not check “yes.” Most commonly used to give attendees who did not opt-in to emails on the registration form a chance to change their mind.
Why would I create an event template?
Creating an event template can make the process easier for future events by creating and saving common settings for your organization. Then when you’re ready to create your next event, you simply select the template, clone it, and update only what you need to for this new event.
How can I locate the template I created previously?
To locate templates, log into Perigon. On the Event List, select the Current & Upcoming Events drop down. Then select Templates.
How do I access reports?
Perigon captures the event data into several reports for you. There are a few different ways to access these reports, but you have to be logged into Perigon to do so.
- Locate the event list and click the View Report button.
- Edit the event and from the overview section, click View reports.
- In the event itself, on the lower right-hand toolbar, select Tools. Then select Reports from the dropdown.
For the Client Admin, Event Admin, Speakers and Moderators (who were given access to reports), locate Tools on the lower right-hand portion of your screen. Using the dropdown, select Reports. A new window opens, which also lists the available reports.
Who can add team members to an event?
The Client Admin can always add team members.
Who can remove a team member from an event?
The Client Admin can always remove team members.
Who can start and end an event?
The Client Admin, Event Admin, Moderator and Speaker (if given permissions to do so) can all start and end your event. It is best to determine who will be responsible for this prior to your event going live.
How do you start and end an event?
To Start: Locate the Tools option on the lower right-hand corner and select Start event from the list.
To Stop: Locate the Tools option on the lower right-hand corner and select Stop event from the list.Refer to the Event Administrator User Guide for specific steps (Manage & Host Your Event from Start to Finish).
When to turn on the Safe Mode option?
Perigon Safe Mode is a simple fallback page that only contains certain elements: a video player, a box to submit questions for Q&A (if general chat is enabled), a list of resources, and any images in the CTA panel with no filters attached. It also provides attendees with a link back to the full version of Perigon.
Attendees might enter Safe Mode through a hidden link (intended for screen readers) or be sent there because they are using an unrecognized device or an outdated browser/OS (such as an old version of Internet Explorer.)
The attendee will not see polls, announcements, or certain other elements; if these elements are critical to your presentation, you should turn Safe Mode off.
For in-person registrants (if any), Safe Mode will be disabled automatically.
Please Note: The big reason NOT to allow safe mode is if the nature of your event DEPENDS on features that cannot be supported in safe mode (i.e., you are using announcements, layout changes, html modules, etc. – which can’t work in safe mode – in such a way that you’d rather not have attendees that can’t see them).
When do I want to add the Share Icon to my event?
This option allows you to tell which registrants responded to specific marketing channels/iteration based on the URL information. This is done by using an “m-code” (or marketing code), which is a parameter that you can attach to the registration page URL that is stored with all registrations generated by that link.
- If selected in the registration page settings, this setting will add a “share” icon to the taskbar. The URL that attendees get from the share button will link to the registration page with the marketing code (m=) parameter set to “share.” If you remember, this link can be previewed in the Overview section of your event under Event URLs, Registration Page.
- If the “Non-Registrant Attendee Login” URL is enabled, or if the registration form is bypassed with public access enabled, the shared URL will honor these settings and put attendees into the event without registering them.
- You can also include the share icon in your chat message with the short code :share:
- How does this work? Below are two examples, notice that the m-code is shown in RED and that code lets you know which participant registered from either email or Facebook depending.
- Email Blasts: In your 1st of 3 email blasts, you might use: https://regpage.example.com?m=email1
- Facebook post: In your 1st Facebook post, you might use:
Why would I want Event Admins to see the Slide Deck, WebRTC or the live stream view options?
When creating the stage for your event, you have the option to select different view options for your Event admins.
- You can select to display the slide deck and WebRTC controls to event admins upon login. If this setting is enabled, event admins will see the slide deck, webcam/microphone, and screen sharing controls when they log in, like presenters do. Turning this setting off will show them the content that attendees see instead. Regardless of whether this setting is on or off, admins will be able to switch between the two views from the View menu.
- You can also select to display live stream to event admins when not using the slide deck or WebRTC controls, regardless of the event phase. If this setting is enabled, event admins will always see the live stream when they select “switch to media stream” from the View menu, even if the current event phase is pre-countdown or post-event. This allows admins to monitor the status of the live stream, even before the event enters the countdown phase. This setting takes effect whether or not the live stream is actually running. If the live stream is off air, a blank screen will be shown instead.
The selection generally depends on what the event admins will be doing during the event. For instance, if you are encoding IN Perigon, then leave it default (admins see the presentation controls). But if you are encoding externally (not using webcams, or our slide tools), then you MIGHT want to set it to begin w/ attendee (if most of your admins will be monitoring the stream).
What is Registration Management?
Registration Management is a section within Perigon that allows you to basically manage the event registration. You can locate this section by logging into Perigon and selecting Edit for the specific event. Then, in the upper right-hand corner where your username is located, select the drop down, then select Registration Management from the list.
What is the Administration page?
This area of the Perigon application contains tools for configuring special settings that apply across all events.
This is also where you can create new announcement presets, which then can be selected for specific events. This is also where you can build the tech support chat.
You can locate this section by logging into Perigon and selecting Edit for the specific event. Then, in the upper right-hand corner where your username is located, select the dropdown, then select Administration from the list.
- When you add an announcement to an event (from within the event or from the event builder), your organization’s announcement presets will be available in a drop-down list, which you can use to quickly populate the text and options.
- Chat reply presets can be used by tech support personnel. When you send a private reply to an attendee’s message in the Support chat room, you will be able to select these options from a drop-down list to pre-populate the text entry field.
During the Live Event, what does Switch to Producer mode mean?
This is for advanced users and allows Event Admins to limit their webcam/mic outputs to Team members only, so they can “talk” to admins while on air without broadcasting to the audience. This is like when TV News producers “whisper” in the ear of an anchor.
What are Privacy Fields?
Privacy fields such as Personally Identifiable Information (PII) or Sensitive Personal Information (SPI).